Refund policy
Return Policy
- Return items within 7 day(s) of delivery
- ₹0 return fee applicable. We cover return courier costs, including self-shipped returns.
- Keep the tags and packaging intact
Item condition
All items must be returned in unused, unworn, original condition with tags intact. Return items will only be accepted in their original condition with packaging and tags. We will not accept items that have been damaged, soiled, or altered and will be sent back to the customer with shipping charges.
Sale and discounted items
Products purchased during the sale period / discounted pricing are not eligible for returns.
Reverse pick up
We offer a pick-up facility in select locations based on our courier serviceability. We will pick up the return within 3-5 business days from the request approval date. Keep the packet ready to expedite the return pickup.
If the reverse pick-up option is not available at your location, you can self-ship the product(s) to us by any reliable courier service within 7 days of approval of the return request.
Refunds
Post receipt of the return package, it will undergo a quality inspection, and we will issue a refund within 7 days if it passes our inspection process.
Frequently asked questions
How long do I have to return an item?
Return items within 7 days of delivery.
Is there a return fee, and who covers return courier costs?
The return fee is ₹0. We cover return courier costs, including self-shipped returns.
What condition must returned items be in?
Items must be unused, unworn, and in their original condition with the original packaging and tags intact. Damaged, soiled, or altered items are not accepted and will be sent back to the customer with shipping charges.
Can I return sale or discounted items?
Products purchased during the sale period or at discounted pricing are not eligible for returns.
Do you offer return pickup?
Pickup is available in select locations based on courier serviceability. We will pick up the return within 3–5 business days of request approval. Keep the package ready for collection.
What if return pickup is unavailable at my location?
You can self-ship the products using a reliable courier within 7 days of return request approval. We cover the return courier costs.
When will my refund be issued?
After we receive your return package, it will undergo a quality inspection. If it passes inspection, we will issue a refund within 7 days.